Warranty-Service-Sales
CUSTOMER CARE
QuadTacSystems designs and builds products to withstand the harsh working environments faced by law enforcement and military operators. We rigorously test all our products to ensure they meet our operational requirements for performance and durability.
We don't meet standards.
We set them.
Owned and operated by LEO Team guys, QuadTacSystems is dedicated to serving those who serve and protect our communities, on foreign and domestic soil. From our operation to yours, QuadTac is the industry standard when it comes to law/mil FPV drone use.
QuadTac is proudly Made in America.
Government and Law Enforcement Sales
We offer wholesale pricing on bulk orders to military units, law enforcement agencies, and government organizations. In addition to our standard product line, QuadTacSystems offers custom solutions tailored to your specific agency or mission requirements. Please contact our sales department for information regarding specific colors, LE discounts, personalized branding and logos as well as large agency orders.
Life Time Warranty
We stand behind the craftsmanship and durability of our products and offer a limited lifetime warranty to ensure your satisfaction and peace of mind. The warranty applies to our products, no proof of purchase required.
Coverage:
Our limited lifetime warranty covers defects in materials and workmanship for the lifetime of the product. This warranty applies to all QuadTacSystems products.
Exclusions:
Please note that our warranty does not cover damage caused by improper use, misuse, neglect, accidents, alterations, or unauthorized repairs. Additionally, intentional damage or destruction of the product by the user is not covered under this warranty.
Claim Process:
If you believe your product is defective due to a manufacturing defect covered by our warranty, please contact our customer service department at info@quadtacsystms.com. Our team will guide you through the warranty claim process and assist you in resolving the issue promptly.
Resolution:
Upon validation of the warranty claim, QuadTacSystems will, at its discretion, repair or replace the defective product with a new or refurbished item of comparable quality. If the exact product is no longer available, we may offer a suitable alternative or provide a refund for the original purchase price.
Limitation of Liability:
QuadTacSystems' liability under this limited lifetime warranty is limited to the repair, replacement, or refund of the defective product as described above. We are not liable for any incidental, consequential, or punitive damages arising from the use or inability to use our products.
Modification of Terms:
QuadTacSystems reserves the right to modify or update the terms of this limited lifetime warranty at any time without prior notice.Thank you for choosing QuadTacSystems.
We appreciate your trust in our products, and we're dedicated to ensuring your complete satisfaction and confidence in every purchase. We stand behind our products
PAYMENT METHODS
- Credit / Debit Cards
-Paypal
- Offline Payments
-Net30/PO